Terms and Conditions

Last updated: 2 June 2026

1. About Us

These Terms and Conditions govern your use of this website and any purchase made through our online store.

The store is operated by:

Luca Bellani
Via della Ziziola n. 14
Brescia, Italy

Email: storemagauk@libero.it
Telephone: +44 7577 352946
Tax Code: BLLLCU99H21B157T

Products sold through this website are dispatched to customers in the United Kingdom from our UK dispatch warehouse:

Unit 18, Creech Mills Industrial Estate
Creech St. Michael
Taunton, Somerset
England, TA3 5PX
United Kingdom

The UK dispatch warehouse address is an operational dispatch location only and is not the registered office, head office or legal address of the store operator.

We sell and deliver products only to customers with delivery addresses within the United Kingdom.

2. Scope of These Terms

These Terms and Conditions apply to:

• your use of this website;

• all orders placed through our website;

• all pre-order purchases made through our website; and

• any related delivery, cancellation, return or refund arrangements.

Please read these Terms carefully before placing an order.

By placing an order through our website, you confirm that you have read and accepted these Terms and Conditions, together with our applicable Privacy Policy, Shipping Policy and Returns and Refund Policy.

3. Eligibility to Purchase

By placing an order through our website, you confirm that:

• you are legally capable of entering into a binding contract;

• you are purchasing for delivery to an address within the United Kingdom;

• the personal, delivery and payment information you provide is accurate and complete; and

• where you purchase a pre-order product, you understand and accept the pre-order conditions set out in these Terms and on the relevant product page.

4. Products

We sell collectible products, which may include trading cards, sealed collectible products and products offered on a pre-order basis.

We take reasonable care to ensure that product descriptions, images, pricing, language versions, expected release information and availability information are accurate when published.

However, product packaging, artwork, release schedules, availability or other product details may occasionally be changed by manufacturers, suppliers or distributors.

Where a material change affects your order before dispatch, we will aim to provide relevant information and handle the matter fairly in accordance with these Terms and your statutory rights.

5. Pre-Order Products

Products clearly identified on our website as pre-order are products purchased before they are available for immediate dispatch.

Where you purchase a pre-order product:

• any release date, expected release month or expected availability information shown on the product page is based on the latest information available to us and may be subject to change;

• release dates and stock arrival dates may change due to manufacturer, supplier or distributor updates;

• payment is taken at the time the order is placed, unless expressly stated otherwise at checkout;

• the product will be dispatched only after it has been officially released or otherwise made available to us, received into stock and prepared for shipping;

• the delivery estimate shown for shipping applies only after dispatch and does not include the waiting period before release or stock arrival; and

• tracking information will be provided once the relevant product has been dispatched.

By placing an order for a pre-order product, you acknowledge that the product is not immediately available for dispatch and agree that delivery will take place after the relevant release or stock availability date, in accordance with the information shown on the product page and these Terms.

Before placing a pre-order, you should carefully review the product description, product language, expected release information and applicable delivery details.

6. Orders Containing Multiple Pre-Order Products

Where an order contains multiple pre-order products with different release dates or stock availability dates, each available product will be dispatched separately once it has been received into stock and is ready for shipping.

You will not be required to wait until all products in the same order are available before an available product is dispatched.

Tracking information will be provided separately for each shipment.

No additional delivery charge will be applied solely because products from the same order are dispatched separately.

7. Placing an Order and Contract Formation

When you place an order through our website, you are offering to purchase the selected product or products in accordance with these Terms.

After placing an order, you should receive an order confirmation using the contact details supplied at checkout. This confirmation records the details of your order.

All orders remain subject to successful payment processing, product availability and our ability to fulfil the order.

We may decline or cancel an order before dispatch where reasonably necessary, including where:

• payment has not been successfully authorised or received;

• the product is unavailable or cannot reasonably be supplied;

• there is an obvious pricing or product listing error;

• we reasonably suspect fraud, misuse or unauthorised payment activity;

• the order is placed for delivery outside the United Kingdom; or

• we are unable to fulfil the order for a legitimate operational or legal reason.

If we cancel an order after payment has been taken and before dispatch, we will issue a refund for the cancelled product or order to the original payment method.

8. Prices and Payment

All prices will be displayed in the currency shown on the website at the time you place your order.

The total price payable, including any applicable taxes and delivery charges, will be shown before you complete your purchase.

Payments are processed using Wix Payments and any other payment methods expressly made available at checkout.

We do not store your full payment card details ourselves.

You must provide accurate and valid payment information when placing an order.

For pre-order products, payment is taken when the order is placed, unless expressly stated otherwise at checkout.

9. Delivery Area and UK Dispatch Warehouse

We deliver orders only within the United Kingdom.

Products are dispatched from our UK dispatch warehouse:

Unit 18, Creech Mills Industrial Estate
Creech St. Michael
Taunton, Somerset
England, TA3 5PX
United Kingdom

This address is used for dispatch operations only and is not the legal address of the store operator.

We do not currently offer delivery outside the United Kingdom.

10. Dispatch, Delivery and Tracking

For products that are available for dispatch, or for pre-order products once they have been received into stock and prepared for shipping, delivery within the United Kingdom is estimated to take 3 to 5 business days after dispatch.

This delivery estimate begins after dispatch and does not apply from the date a pre-order is placed.

Tracking information is provided for every dispatched product or shipment.

Once your order, or part of your order, has been dispatched, we will send tracking information using the contact details supplied at checkout.

Delivery dates and delivery timeframes are estimates unless a specific date or timeframe has been expressly agreed with you.

Delivery may be affected by courier operations, public holidays, severe weather, transport disruption or other circumstances outside our reasonable control. Where a significant delay affects your order, we will aim to keep you reasonably informed.

Further delivery information is set out in our Shipping Policy.

11. Responsibility for Delivery

Your order remains our responsibility until it has been delivered into your physical possession, or into the physical possession of a person identified by you to receive the order on your behalf.

This does not apply where you independently arrange your own carrier and that carrier was not offered or arranged by us.

If your order appears to be lost, arrives damaged or has not been delivered within the expected timeframe after dispatch, please contact us directly so that we can investigate and provide appropriate assistance.

Nothing in these Terms excludes or restricts your statutory rights in relation to delivery, damaged products, missing products or non-conforming goods.

12. Pre-Order Cancellations

You may contact us to request cancellation of a pre-order before it has been dispatched.

Where a pre-order product has not yet been dispatched and you request cancellation, we will cancel the relevant product or order and refund the amount paid for the cancelled item to your original payment method.

Once a pre-order product has been dispatched, your cancellation and return rights will be handled in accordance with our Returns and Refund Policy and your applicable statutory rights.

Where a release date or stock availability date changes materially before dispatch, you may contact us for assistance or request cancellation of the affected pre-order.

13. Cancellation Rights for Online Orders

Customers purchasing online may have a statutory right to cancel eligible orders without giving a reason within 14 days from the day after receiving the goods, subject to applicable legal exceptions.

After informing us of a valid cancellation, you must return the relevant goods within the applicable return period.

Full information about cancellation rights, returns, refund processing, return postage costs and the model cancellation form is provided in our Returns and Refund Policy.

Nothing in these Terms limits any statutory cancellation right available to you under applicable United Kingdom consumer law.

14. Faulty, Damaged, Incorrect or Misdescribed Products

Products supplied by us must be as described, of satisfactory quality and fit for any purpose made known to us where applicable under UK consumer law.

If a product is faulty, damaged in transit, incorrect or not as described, please contact us as soon as reasonably possible.

Depending on the circumstances, you may be entitled to a refund, repair, replacement or another appropriate remedy under applicable consumer law.

Your statutory rights are separate from, and are not reduced by, any additional return arrangements provided by us.

15. Returns and Refunds

Our Returns and Refund Policy forms part of these Terms and Conditions and explains:

• how to request a cancellation or return;

• the applicable return periods;

• the treatment of pre-order cancellations;

• return postage arrangements;

• refund processing; and

• your rights in relation to faulty, damaged, incorrect or misdescribed goods.

Please read the Returns and Refund Policy carefully before placing an order.

16. Website Use

You agree not to:

• misuse this website;

• attempt to gain unauthorised access to the website or related systems;

• introduce viruses, malicious code or harmful materials;

• interfere with the operation or security of the website;

• use the website for fraudulent or unlawful purposes; or

• reproduce or misuse website content in a way that infringes applicable rights.

We may suspend, restrict or take reasonable steps to protect access to the website where necessary for security, fraud prevention, maintenance or operational reasons.

17. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for:

• death or personal injury caused by negligence;

• fraud or fraudulent misrepresentation;

• breach of your statutory consumer rights; or

• any other liability that cannot lawfully be excluded or limited.

Subject to your statutory rights and to the extent permitted by law, we will not be responsible for losses that were not reasonably foreseeable when the contract was formed, or for business losses arising from a purchase made by a consumer for personal use.

We are not responsible for delays or failures caused by circumstances outside our reasonable control, provided that this does not remove any right you may have under applicable consumer law, including rights relating to late delivery, non-delivery, cancellation or refunds.

18. Personal Data and Privacy

We process personal data in accordance with our Privacy Policy.

By placing an order, you acknowledge that certain personal data will be processed where necessary to manage your purchase, take payment, dispatch your order, provide tracking, handle customer support and administer cancellations, returns or refunds.

19. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our products, website, operations or legal requirements.

The version of these Terms made available to you at the time your order is placed will apply to that order, unless a change is required by law or is expressly agreed with you.

20. Applicable Consumer Rights

These Terms are intended for customers purchasing products for delivery within the United Kingdom.

Nothing in these Terms excludes, restricts or affects any mandatory rights you may have as a consumer under applicable United Kingdom consumer law, including rights relating to online purchases, delivery, cancellations, refunds and the quality and description of goods.

21. Contact Us

For questions regarding these Terms and Conditions, orders, pre-orders, shipping, cancellations or returns, please contact:

Luca Bellani
Via della Ziziola n. 14
Brescia, Italy

Email: storemagauk@libero.it
Telephone: +44 7577 352946